Tech Troubleshooting Guide Tech Troubleshooting Guide Not sure where to start when a phone, app, connection, or computer suddenly stops working? Choose the problem that best matches what you are experiencing and get a practical starting point. What problem are you experiencing? Choose a problem My phone is running slowly My phone says storage is full An app will not open or keeps crashing An app or software update is stuck My internet connection is not working properly Bluetooth will not connect My battery is draining quickly My computer has become slow Wi-Fi works poorly on one device Show Troubleshooting Steps
